PRIVACY POLICY

Last updated: 27 March 2026

1. Introduction

Adeline Strozza, trading as The French Class (hereinafter "we", "our", "us"), is committed to protecting the privacy of clients and website visitors. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

3. Personal Data We Collect

3.1 Information you provide directly:

  • First and last name

  • Email address

  • Phone number

  • French language level and learning objectives

  • Any other information you choose to share during lessons or the initial consultation

3.2 Information collected automatically via the website:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

3.3 Payment information:

We do not collect or store any banking or card details. Payments are made by bank transfer directly from the Client's bank to ours. We retain only transaction records (amount, date, payment status) and invoices for our accounting records.

4. Legal Basis and Purpose of Processing

Purpose Legal Basis Deliver French lessons and manage your booking Performance of a contract Communicate with you about your lessons Performance of a contract Send invoices and process payments Performance of a contract Respond to your enquiries Legitimate interest Send information about our services or offers Consent (you may unsubscribe at any time) Meet legal obligations (accounting, tax) Legal obligation

5. How Long We Keep Your Data

  • Contact and learning data: up to 3 years after your last lesson, unless you request earlier deletion

  • Accounting data and invoices: minimum 6 years in accordance with HMRC requirements

  • Marketing data: until you unsubscribe

6. Who We Share Your Data With

We never sell your personal data.

We may share your data only with:

  • Zoom to deliver lessons

  • Competent authorities if required by law (e.g., HMRC)

7. International Data Transfers

Some of our service providers may be located outside the United Kingdom. Where this is the case, we ensure that either:

  • The country benefits from a UK adequacy decision, or

  • Appropriate safeguards are in place (such as approved standard contractual clauses)

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (unless we have a legal obligation to retain it)

  • Restrict processing in certain circumstances

  • Data portability — receive your data in a structured, commonly used format

  • Object to processing for direct marketing purposes

  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at adeline.strozza@gmail.com. We will respond within one month.

9. Data Security

We implement appropriate measures to protect your personal data, including:

  • Secure connections (SSL/TLS) on our website

  • Secure data storage

  • Access limited to the Provider only

  • Strong passwords

  • Regular backups

10. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience.

Types of cookies used:

  • Essential cookies: necessary for the website to function properly

  • Analytical cookies: help us understand how visitors use the site

You can disable cookies in your browser settings, though this may affect the website's functionality.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a new "Last updated" date. Significant changes will be communicated to you by email.

12. Complaints

If you believe your data protection rights have not been respected, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)

  • Website: www.ico.org.uk

  • Telephone: 0303 123 1113

  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

13. Contact

For any questions about this privacy policy or your personal data: